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Privacy Policy

Privacy Policy

Effective Date: June 21, 2026

This Privacy Policy describes how Chayim Therapeutics dba Lavi MD ("Lavi MD," "we," "us," or "our") collects, uses, shares, and protects personal information when you visit, browse, make a purchase, create an account, submit a form, contact us, subscribe to communications, or otherwise interact with lavimd.store (the "Site").

By using the Site, you acknowledge that you have read and understand this Privacy Policy.

Personal Information We Collect

We collect personal information that you provide directly to us, information collected automatically when you use the Site, and information we may receive from service providers or third party platforms used to operate our business.

Information You Provide Directly

When you place an order, attempt to place an order, create an account, contact us, complete a form, subscribe to marketing, or otherwise interact with the Site, we may collect:

  • Name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Payment and transaction information
  • Order history and purchase details
  • Customer service communications
  • Marketing preferences
  • SMS consent and opt in records
  • Any other information you voluntarily provide to us

Information Collected Automatically

When you visit the Site, we may automatically collect certain information about your device and browsing activity, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Time zone
  • Pages viewed
  • Products viewed
  • Referring websites or search terms
  • Interactions with the Site
  • Cookies, pixels, tags, and similar tracking technologies

We refer to this automatically collected information as "Device Information."

Cookies and Tracking Technologies

We use cookies, pixels, tags, web beacons, log files, and similar technologies to operate the Site, improve user experience, analyze traffic, prevent fraud, personalize content, and measure advertising performance.

  • Cookies: Data files placed on your device that may include an anonymous unique identifier.
  • Log Files: Files that track actions occurring on the Site, including IP address, browser type, internet service provider, referring and exit pages, and date and time stamps.
  • Pixels, Tags, and Web Beacons: Electronic files used to understand browsing behavior, measure ad performance, and support marketing campaigns.

You can learn more about cookies and how to disable them by visiting www.allaboutcookies.org.

How We Use Your Personal Information

We use personal information to operate, improve, and protect our business, including to:

  • Process and fulfill orders
  • Process payments
  • Arrange shipping and delivery
  • Provide order confirmations, invoices, and receipts
  • Communicate with you about your order or account
  • Respond to customer service requests
  • Screen orders for potential risk, fraud, abuse, or unauthorized activity
  • Improve and optimize the Site
  • Analyze Site traffic and customer behavior
  • Personalize your experience
  • Measure marketing and advertising performance
  • Send promotional emails or SMS messages when you have opted in
  • Comply with legal, regulatory, tax, accounting, and business obligations
  • Protect our rights, property, customers, and business operations

Payment Information

Payment information is processed through secure third party payment processors. We do not store full credit card numbers on our own servers. Payment processors may collect and process payment information according to their own privacy policies and security standards.

How We Share Personal Information

We may share personal information with trusted third parties that help us operate our business and provide services to you. These may include:

  • Ecommerce and website platforms
  • Payment processors
  • Shipping and fulfillment providers
  • Email and SMS marketing platforms
  • Customer support providers
  • Analytics providers
  • Advertising and retargeting platforms
  • Fraud prevention and security providers
  • Professional advisors, including legal, tax, accounting, and compliance providers

Our online store is built on WordPress and WooCommerce. You can read more about WordPress privacy practices here: https://wordpress.org/about/privacy/, and WooCommerce privacy practices here: https://woocommerce.com/privacy-policy/.

We may also share personal information when required to comply with applicable laws, regulations, subpoenas, court orders, lawful requests, or to protect our rights, safety, customers, or business.

Analytics and Advertising

We may use analytics and advertising tools such as Google Analytics, Google Ads, Meta/Facebook Ads, TikTok Ads, or similar platforms to understand how users interact with the Site, improve our marketing, and display relevant advertisements.

These platforms may use cookies, pixels, and similar technologies to collect information about your activity on the Site and across other websites.

You can learn more about how Google uses personal information here: https://www.google.com/intl/en/policies/privacy/.

You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Behavioral Advertising

We may use personal information to provide targeted advertisements or marketing communications that may be of interest to you.

You can opt out of targeted advertising using the links below:

You may also opt out of some targeted advertising services by visiting the Digital Advertising Alliance opt out portal: http://optout.aboutads.info/.

Email Marketing

If you provide your email address and opt in to receive marketing communications, we may send you promotional emails, product updates, offers, reminders, and other relevant content.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails or by contacting us at support@lavimd.store.

SMS Communications

By providing your mobile phone number and opting in to receive text messages from Lavi MD, you expressly consent to receive recurring automated marketing, transactional, and informational text messages from Chayim Therapeutics dba Lavi MD at the phone number provided.

Consent is not a condition of purchase. Message frequency may vary. Message and data rates may apply depending on your mobile carrier and plan.

You may opt out at any time by replying STOP to any SMS message we send. For assistance, reply HELP or contact us at 844-954-9300 or support@lavimd.store.

We do not sell, rent, or share your mobile phone number, SMS opt in data, or SMS consent records with third parties or affiliates for their own marketing or promotional purposes.

Wireless carriers are not liable for delayed or undelivered messages.

Do Not Track

Some browsers may transmit "Do Not Track" signals. Because there is not currently a consistent industry standard for responding to these signals, we do not alter our data collection and use practices when we receive a Do Not Track signal.

Your Privacy Rights

Depending on your state, country, or region of residence, you may have certain rights regarding your personal information. These may include the right to:

  • Request access to personal information we maintain about you
  • Request correction of inaccurate personal information
  • Request deletion of certain personal information
  • Opt out of certain marketing communications
  • Request information about how we collect, use, and share personal information

To exercise your privacy rights, please contact us at support@lavimd.store.

California Privacy Notice

If you are a California resident, you may have additional rights under applicable California privacy laws, including the right to request access to, correction of, or deletion of certain personal information, and the right to opt out of certain sharing of personal information where applicable.

We do not knowingly sell personal information as the term "sell" is commonly understood. However, some analytics and advertising activities may be considered "sharing" under certain privacy laws. You may contact us at support@lavimd.store with privacy related requests.

European and International Visitors

If you are located outside the United States, please note that your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate.

If you are a resident of the European Economic Area, United Kingdom, or Switzerland, you may have rights to access, correct, update, delete, restrict, or object to certain processing of your personal information. To exercise these rights, please contact us at support@lavimd.store.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including to process orders, maintain business records, comply with legal obligations, resolve disputes, prevent fraud, enforce agreements, and support legitimate business operations.

Order information may be retained for our records unless and until you request deletion, subject to legal, tax, accounting, regulatory, fraud prevention, and business recordkeeping requirements.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse.

However, no method of transmission over the Internet or method of electronic storage is completely secure. We cannot guarantee absolute security of your personal information.

Children's Privacy

The Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take reasonable steps to delete that information.

Third Party Links

The Site may contain links to third party websites or services. We are not responsible for the privacy practices, content, or policies of third party websites. We encourage you to review the privacy policies of any third party websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, technologies, legal requirements, or business operations. Any updates will be posted on this page with a revised effective date.

Contact Us

For questions about this Privacy Policy, our privacy practices, or to submit a privacy request, please contact us:

Chayim Therapeutics dba Lavi MD
Website: https://lavimd.store
Email: support@lavimd.store
Phone: 844-954-9300