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HIPAA Compliance

Your Privacy, Protected

As a licensed compounding pharmacy, protecting your health information is part of how we operate. We follow the standards set by the Health Insurance Portability and Accountability Act, known as HIPAA, to keep your personal and medical information private and secure.

The Basics

What HIPAA Means for You

HIPAA is a federal law that sets national standards for protecting sensitive health information. Because we are a licensed compounding pharmacy, we are considered a covered entity under HIPAA, which means we are legally responsible for safeguarding the health information you share with us.

In practice, that means your protected health information is used only for legitimate purposes such as filling your order, processing payment, and running our pharmacy operations. It is never sold, and it is shared only as permitted or required by law.

Our Safeguards

How We Protect Your Information

We maintain safeguards across three areas, in line with HIPAA requirements, to keep your information confidential and secure.

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Administrative

Policies, training, and access controls that limit who can view your information and ensure our team handles it responsibly.

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Physical

Protections for the places and devices where health information is stored, so records stay secure from unauthorized access.

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Technical

Safeguards for information handled electronically, designed to protect your data as it is stored and transmitted.

Your Rights

The Rights HIPAA Gives You

HIPAA gives you meaningful rights over your health information. These include:

  • Access your records. You can ask to see and receive a copy of the health information we hold about you.
  • Request corrections. You can ask us to amend information you believe is incorrect or incomplete.
  • Request restrictions. You can ask us to limit how your information is used or shared.
  • Request confidential communication. You can ask us to contact you in a specific way or at a specific location.
  • Receive an accounting of disclosures. You can ask for a list of certain times your information was shared.
  • Be notified of a breach. You will be notified if a breach affects the privacy of your information.

To exercise any of these rights, or for more detail on how we use and disclose your information, please contact us and our team will be glad to help.

If you have questions about how we protect your health information or would like to exercise your privacy rights, please contact us. This page is a plain-language summary of our commitment to protecting your health information under HIPAA.